Personally Identifiable Information refers to contact information that tells us specifically who you are, such as your name, sport, role in sports (athlete, coach, etc.), phone number, email or postal address. By using this web site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the web site.
PeakSports.com is owned and operated by Peak Performance Sports, LLC and Dr. Patrick Cohn.
Information Collection and Use
We collect your name and email address and in some cases your sport and role when you choose to opt-into receiving our newsletters, e-books, reports, or complete our “contact us form” to send us a message. We use this information for the purposes of contacting you with the information you have requested, and to service your requests on our site. We don’t share your email or name with any third parties for their promotional purposes or otherwise.
Surveys: We may from time to time provide a link to a third-party survey company for our Users to fill out. Surveys provide us with information on sports psychology to help us better understand our users’ service needs. We encourage you to submit this information so we can provide you a more personalized experience on our web site but participation is entirely voluntary. We use a service provider to serve our users surveys. This service provider is not authorized to use your information for any other purposes.
Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, you will receive confirmation of any orders, response to any email inquiries and if our service is temporarily suspended for maintenance, we will send you an email.
Generally, you may opt-out of these communications, which are not promotional in nature. This may include order confirmations, emails containing tracking number details.
Newsletters and Free Reports
Peak Performance Sports has an opt-in newsletter and free reports to which you can subscribe by entering your email and name information in the box provided. This information is collected solely by Peak Performance Sports, LLC and is not shared with any third parties. You can opt out of future mailings by (1) Using the “unsubscribe” links placed at the bottom of each outgoing email, or (2) send an email to Peak Performance Sports, LLC using our contact us form: https://www.peaksports.com/contact-peak-performance-sports/
Blogs
If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums. To request removal of your personally identifiable information from our blog or community forum, contact us at https://www.peaksports.com/contact-peak-performance-sports/. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
Access
To access, delete or update your information on our site such as your email address, please contact us via email with your request at: https://www.peaksports.com/contact-peak-performance-sports/
Legal Disclosure
We may disclose your personally identifiable information when legally obligated to do so in such circumstances as to comply with a judicial proceeding, court order, or subpoena where a formal request has been made by the government or law enforcement agencies.
Links to Third Party Sites
We offer outside links in the PeakSports.com website, which link to other websites. These outside sites are not under the control of Peak Performance Sports, LLC. We are not responsible for the contents of any linked site.
Cookies
When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to indicate whether you have visited the Site previously.
Choices about Cookies: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences).
Our Practices Regarding Cookies: We administer cookies on our site to provide you customized content, keep track of preferences you specify while using the site, estimate and report our audience and traffic and conduct research to improve our services to you. None of the information in these cookies is tied to your personally identifiable information.
Third Party Cookies: From time to time we engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our site to help us administer our site and improve its quality. We have no control over the third party cookies set by our business partners on this site and this privacy policy applies exclusively to cookies set by Peak Performance Sports.
AdRoll: As you browse PeakSports.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with additional advertising on other sites based on your previous interaction with PeakSports.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.
Security and Data Storage
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the personally identifiable information and Data under our control. Peak Performance Sports, LLC employs industry-standard technology to help prevent interference or access from outside intruders. Our payment processors employ SSL [Secure Socket Layer] encryption to ensure that users’ sensitive information is protected and encrypted when processing credit card transactions on our site during the payment process.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at https://www.peaksports.com/contact-peak-performance-sports/. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Reviews: Should you decide to write a review, we request certain personally identifiable information such as your first name, last name, city and country of residence, and your email address (which we do not publish) to complete your review. Please be aware that any personally identifiable information you submit within a review can be read, collected, or used by other users. We are not responsible for any personally identifiable information that you may choose to submit in these forums.
Testimonials: When you submit a Testimonial to Peak Performance Sports, LLC, we collect and publish your information, which may include your first and last name, sport, and or current location. We obtain your permission prior to posting your testimonial on our site. If you wish to update or delete your testimonial, you can contact us at https://www.peaksports.com/contact-peak-performance-sports/.
Changes to this Policy
Peak Performance Sports, LLC may update this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you in this Policy, by email or by a notice posted on the home page of the Site prior to the change becoming effective.
Questions
If you have any questions concerning this Privacy Policy, please contact:
Peak Performance Sports, LLC
Via e-mail: Contact Peak Performance Sports/
Regular Mail:
Peak Performance Sports
P.O. Box 3188
Windermere, FL 34786-3188
Phone:
Toll Free: 888-742-7225
Local Phone: 407-909-1700
Fax Number: 407-909-1789